Privacy Policy
Last updated: December 13, 2025
This Privacy Policy explains how PolyRedact ("PolyRedact", "we", "us", or "our") collects, uses, shares, and protects information when you visit our websites or use our services.
Scope
- Websites: polyredact.com and related pages that link to this policy.
- Services: our applications, APIs, SDKs, and other offerings that reference this policy.
- Separate terms: enterprise agreements may include additional privacy and security provisions.
Information We Collect
- Contact information: name, email address, company, and messages you submit via forms or email.
- Account information: details associated with creating and managing an account (if applicable).
- Usage data: pages viewed, links clicked, approximate location, device/browser information, and diagnostic data.
- Cookies and similar technologies: identifiers used to remember preferences and measure site usage.
- Customer content: information you submit to the Services for processing (for example, content sent to our APIs). Customer content is handled according to the settings and agreements that apply to your use.
How We Use Information
- Provide and operate the Services (including authentication, support, and billing).
- Improve and secure our products (including troubleshooting, analytics, and preventing abuse).
- Communicate with you (including responding to requests and sending service-related notices).
- Comply with legal obligations and enforce our terms and policies.
How We Share Information
We do not sell personal information. We may share information in the following situations:
- Service providers: vendors that help us operate the website and Services (for example, hosting, analytics, and customer support).
- Legal and safety: to comply with law, respond to lawful requests, protect rights, and prevent fraud or abuse.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets.
Cookies & Analytics
We use cookies and similar technologies for site functionality and to understand usage. We may use analytics tools such as Google Analytics to collect and process information about how visitors use our website. You can control cookies through your browser settings.
Data Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and how it is used.
Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Transfers
If you access our website or Services from outside the country where our servers or providers are located, your information may be transferred and processed in other jurisdictions. Where required, we implement appropriate safeguards for such transfers.
Your Choices & Rights
- Access and updates: you may request access to or correction of your personal information.
- Deletion: you may request deletion of personal information, subject to legal exceptions.
- Marketing: you can opt out of marketing communications by using the unsubscribe link (if provided) or contacting us.
- Cookies: you can manage cookie preferences via browser settings.
To exercise rights, contact us at contact@polyredact.com.
Children's Privacy
Our website and Services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last updated" date above.